Who we are

MyEVReport provides independent EV battery health reports. When we say “we”, “our” or “us” in this policy, we’re referring to MyEVReport.

If you have any questions about this policy, you can contact us at [email protected].

What information we collect

We collect information in a few different ways:

• Information you provide directly – for example when you book a report or contact us.
• Vehicle information – registration, make and model, mileage and battery data.
• Technical information – basic data from your browser or device when visiting the website.

Examples of personal data we may collect include:

• Name and contact details (email, phone number).
• Address or location details (such as postcode).
• Booking, appointment and communication history.

How we use your information

We use your information to:

• Provide and manage EV battery health reports.
• Communicate with you about bookings, appointments and reports.
• Improve our services and understand demand in different areas.
• Meet our legal and accounting obligations.

Legal basis for processing (UK / EU)

Where applicable, we rely on these legal bases:

• Contract – needed to deliver the service.
• Legitimate interests – such as improving our service.
• Consent – where you opt into optional updates.

How long we keep your data

We keep booking and report information for as long as reasonably necessary for our records. Financial records are kept for the legally required period.

Who we share information with

We do not sell your personal data. We may share it with:

• Trusted service providers (forms, email, hosting).
• Professional advisers where necessary.
• Authorities where required by law.

Where your data is stored

Data may be stored in the UK, EU or other regions depending on the service providers we use. We work with reputable providers who apply appropriate safeguards.

Your rights

You may have the right to:

• Request a copy of your data.
• Correct inaccurate information.
• Request deletion of your data (in certain cases).
• Restrict or object to processing.

To exercise any of these rights, email [email protected]. We may need to verify your identity.

Cookies and analytics

We may use basic analytics tools or cookies to understand how the site is used and to keep it secure.

Third-party links

Our site may contain links to external websites. We are not responsible for their privacy practices.

Changes to this policy

This policy may be updated as our services evolve or legal requirements change.

This document is a general template and should not be considered legal advice.

Last updated: 03 December 2025